[DM-MUG] Apple Support Contract?

jim lagnese jlagnese at gmail.com
Fri Jul 13 21:56:36 CDT 2007


If you sell it at list, it is hardly paper thin. Applecare for an  
iMac for instance is $169. Cost is $118 I believe. it is still worth  
it though.

On Jul 13, 2007, at 9:48 PM, CW Smith wrote:

> >From a techie sort:
>
> Laptop parts are, by their nature, smaller and more expensive.  
> Laptop designs are smaller, more densely arranged, and take longer  
> to work on than comparable desktops. And because laptops get moved  
> around more, the likelihood of a hard drive failure, or just of a  
> cable coming loose, becomes higher.
>
> What this adds up to is that repairs after the factory warranty are  
> likely to be more frequent, and more expensive, than they would be  
> on a desktop machine of similar specs.
>
> For these reasons, I recommend to our laptop customers at Haddock  
> that they purchase AppleCare. (Trust me, it's not for the paper- 
> thin margin we make when we sell it!) I hate to see a perfectly  
> good PowerBook or iBook retired before its time because the cost of  
> the repair seemed too much. And I also hate to see a customer  
> become discouraged when their laptop (almost inevitably) needs a  
> major repair after the factory warranty. Please consider AppleCare,  
> and feel free to call me at Haddock to set it up.
>
> Peace,
> CW
>
> On 7/13/07, Darcy Baston <darcybaston at mac.com > wrote:
> I agree with that. My 1999 DV SE iMac has yet to break down (beyond
> monitor color fading), and my 2003 iBook has had 2 keyboard
> replacements, and has a crack that's being held together with clear
> tape. My 2005 G5 tower has never acted up in any way. It's old
> reliable. I just got a MacBook 2.16GHz and I expect trouble within
> the first year.
>
> Nature of portables. *shrug* They see more of the world.
>
> Darcy
>
>
> On Jul 13, 2007, at 8:40 PM, Jon Thompson wrote:
>
> One in seven laptops break down in the first year (industry average,
> not just Apple).  The number only increases after that.
>
> Desktops don't need extended warranties, notebooks should have them
> by default.
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>
> -- 
> Curt (CW) Smith
> Musician, Composer, Producer, Technician
>
> Personal: cwsmith7 at gmail.com
> Technical: cw at gohaddock.com
> Musical: cwsmith at spymac.com
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