[DM-MUG] Apple Support Contract?
CW Smith
cwsmith7 at gmail.com
Fri Jul 13 21:48:51 CDT 2007
>From a techie sort:
Laptop parts are, by their nature, smaller and more expensive. Laptop
designs are smaller, more densely arranged, and take longer to work on than
comparable desktops. And because laptops get moved around more, the
likelihood of a hard drive failure, or just of a cable coming loose, becomes
higher.
What this adds up to is that repairs after the factory warranty are likely
to be more frequent, and more expensive, than they would be on a desktop
machine of similar specs.
For these reasons, I recommend to our laptop customers at Haddock that they
purchase AppleCare. (Trust me, it's not for the paper-thin margin we make
when we sell it!) I hate to see a perfectly good PowerBook or iBook retired
before its time because the cost of the repair seemed too much. And I also
hate to see a customer become discouraged when their laptop (almost
inevitably) needs a major repair after the factory warranty. Please consider
AppleCare, and feel free to call me at Haddock to set it up.
Peace,
CW
On 7/13/07, Darcy Baston <darcybaston at mac.com> wrote:
>
> I agree with that. My 1999 DV SE iMac has yet to break down (beyond
> monitor color fading), and my 2003 iBook has had 2 keyboard
> replacements, and has a crack that's being held together with clear
> tape. My 2005 G5 tower has never acted up in any way. It's old
> reliable. I just got a MacBook 2.16GHz and I expect trouble within
> the first year.
>
> Nature of portables. *shrug* They see more of the world.
>
> Darcy
>
>
> On Jul 13, 2007, at 8:40 PM, Jon Thompson wrote:
>
> One in seven laptops break down in the first year (industry average,
> not just Apple). The number only increases after that.
>
> Desktops don't need extended warranties, notebooks should have them
> by default.
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--
Curt (CW) Smith
Musician, Composer, Producer, Technician
Personal: cwsmith7 at gmail.com
Technical: cw at gohaddock.com
Musical: cwsmith at spymac.com
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