[Cialug] Mediacom - not Linux related

[Tom Pohl]

When you changed the wifi password, how strong was the new password? It needs to be reasonably long (greater than 16 characters) to deter a determined neighbor these days. Also, make you are using WPA2 and not WEP. 

Thanks!
-Tom


> On Sep 4, 2017, at 7:24 AM, Kevin Smith <kevin at linuxsmith.com> wrote:
> 
> Here's one I'm a bit confused by. So far Mediacom isn't much help; they say
> what I describe is impossible. I'm wondering what the thoughts are here?
> 
> Mother got Mediacom, a month later got a DMCA notice that said she'd
> downloaded Game of Thrones. She didn't of course. They said just change the
> WiFi password. Fine done, but the notices keep coming. I looked at that's
> on her network (scanned from my own device) before and after changing the
> password. The only devices connected by WiFi are my phone and hers.
> Hardwired shows the modem, a Tivo device (which I assume is her DVR
> service) and then six other devices. Those six come and go. One reports
> being a TP-Link device, another a Samsung 46" TV, the others can't be
> identified. Her TVs aren't on the network. Mediacom says this is not
> normal. When I tell the we have zero devices wired in they say it's
> impossible.
> 
> Mediacom can't answer these questions.
> 1. How many devices are supposed to show when you have their Xtreme
> service? Oddly, Mediacom can't answer this question.
> 2. Is it possible to somehow get on the local network by taping into the
> cable? Seem unlikely to me.
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