[Cialug] Dumped Mediacom, feels good

[Justin Richeson]

Seconded...who is this ISP?  They sound too good to exist.

On Thu, Feb 5, 2015 at 1:08 PM, Scott Yates <Scott at yatesframe.com> wrote:

> Who is this ISP?
>
> On Thu, Feb 5, 2015 at 1:04 PM, Nicolai <nicolai-cialug at chocolatine.org>
> wrote:
>
> > The Mediacom installer botched the installation and it never worked
> > right.  There was a power outage in the middle of installation, and I
> > think he got impatient and just did the minimum when power returned.
> > (I wasn't here, just inferring what happened based on reports.)
> >
> > I usually got about 15KB/s of bandwidth, and typically 15% packet loss
> > (though very often more, 65% packet loss... 95% packet loss).  And
> > latency was awful... often it took dozens of seconds to deliver packets.
> >
> > I frequently got dialup speed, and it often didn't work at all.  Called
> > tech support and got yelled at.  Was told I'd be charged $50 if I had a
> > tech come inspect the line because it was working "good enough."
> >
> > Took the modem, power adapter and ethernet cable to Mediacom and shut
> > off service.
> >
> > Now I'm on a new ISP with 0% packet loss, more bandwidth than Mediacom
> > marketed (and about 50x more than delivered), no bandwidth caps, and the
> > service is even cheaper!
> >
> > And the installers were awesome!  One of them was super excited about
> > the prospect of the FCC classifying Internet service as Title II.  The
> > contrast couldn't have been more stark.
> >
> > I previously had excellent (but overpriced) Mediacom service in another
> > location but due to this experience they will be my last choice in the
> > future.
> >
> > If you don't like your ISP, don't hesitate to switch!
> >
> > Nicolai
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