[Cialug] A tool for sharing email?

[Matthew Nuzum]

Hello, is there a free open source tool that does this:

Everyone has an email address
They can use their fav email client, thunderbird, outlook, etc
Possibly a web mail interface too
All emails are recorded in a database so that there's a history of
communication

Here's the scenario, I'd like to delegate some of my email for a particular
address to a helper. They would respond on my behalf. At any time I could
log into something and see what's going on and ensure that everything is
working as I'd like it to. I want it to just be automatic, we use email
like normal, but it all goes through this system.

I kind of imagine this would be a bit like a CRM tool or customer support
system because I could totally see this being beneficial in environments
where you have customer contacts coming in and want a team of people to be
able to respond to them.

-- 
Matthew Nuzum
newz2000 on freenode, skype, linkedin and twitter

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