[Cialug] new cable modem advice

[Barry Von Ahsen]

Stephen Hawkins wrote:
> Barry,
> 
> On Thursday 17 March 2005 14:59, Barry Von Ahsen wrote:
> 
>>as I was complaining about last night, I'm about to ditch my P.O.S. RCA
>>cable modem, and I'm soliciting advice for it's replacement.  From what
>>I can google, the Motorola surf board 5100 seems pretty good.
> 
> 
> After having a wearying number of arguments with the tech support folks at my 
> current ISP, and several others in the past. Arguments over things that 
> should have been detected by them, and fixed before I ever called, I decided 
> that I would pay the 3 bucks a month and use their Cable Modem no matter what 
> kind it was.
> 
> I did this because it seemed to me that every time I called my ISP to let them 
> know that they had a problem, they told me:
> 
> A. Reinstall Windows even though I don't use Windows.
> B. You have a bad cable modem.
> 
> Where upon I could then tell them, "No, it is your cable modem".  It is 
> amazing, right after I point this out, magically the cable modem starts 
> working, and is no longer the culprit.  It has saved me endless arguments.
> 

I did have that thought, since I called once and got some grief about 
having a router that didn't = {linksys|dlink|microsoft}.  I checked my 
Dad's last night and it's a Moto 4200 (1 rev back), so I may go with the 
official, if it won't take 3 weeks to get it

-barry