[DM-MUG] Q ref Kernal Panics

[Matthew Nuzum]

On Mon, Jan 3, 2011 at 11:45 AM, Victoria L. Herring <
Victoria at journeyzing.com> wrote:

> I have now, within a few minutes of each other, had 2 KPs and have a
> Q ref. isolating the cause:  no problems til this am when I put a
> drive into my WiebeTech RTX4 bay drive enclosure - clicked and
> dragged on two folders of images to move to that drive [only one in
> the enclosure] and about half way thru up came a window that said I
> had disconnected drive without ejecting lst [had not done so] and the
> KP screen.  So I did the restart.
>
> All came up fine and I turned on the WiebeTech again.  didn't even
> get to do anything to the drive = it was on my desktop then up came
> another Kernal Panic.  I have sent the reports to Apple but is this a
> WiebeTech issue, a drive issue [which does mount and have things on
> it that I can see fine.  Or what?
>
> Any suggestions?
>
>
My opinion is that if you had to install a driver to access the device then
you probably need to talk to WiebeTech. If you did not install a driver then
you can probably go to either Apple or WiebeTech. Apple, the driver's
developer, should not cause the OS to fault when something unusual happens
with a device. They should fix that. However, WiebeTech is more familiar
with the hardware and are more likely to know what is causing the issue and
how to correct it.


-- 
Matthew Nuzum
newz2000 on freenode, skype, linkedin, identi.ca and twitter

"An investment in knowledge pays the best interest." -Benjamin Franklin
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