[DM-MUG] Airport Extreme Issues?

[Jeremy Geerdes]

You can change your DNS settings relatively easily. Check out the link below to find instructions on switching to Google's Public DNS:

http://code.google.com/speed/public-dns/docs/using.html

You'll need to scroll down about a third of the way to the Mac OS X section.

The directions at that link are applicable, even if you choose to go with a service other than Google's (e.g., OpenDNS). The only difference will be the numbers you enter.

For the record, I did this a couple of weeks ago when Mediacom was having trouble (again) after discovering  that connections which were already resolved (e.g., IM connections) were not affected by an apparent internet outage. Immediately, I was able to resume browsing normally. It should be noted, though, that this has not completely eliminated issues; Mediacom's network has been notably less reliable since their email "upgrade" around Christmas. Even with alternative DNS settings, I have experienced network slowdowns and outages ranging from a few minutes to a couple of hours. From what I've seen, though, Mediacom's consistent response to inquiries is either, "What problem?" or "We're working on it."

All that said, when your network connection seems to fail, make sure to note the Airport signal strength indicator. If your Airport is good, even when the internet is not responding, you should still have normal signal strength.

Jeremy R. Geerdes
Effective website design & development
Des Moines, IA

For more information or a project quote:
http://jgeerdes.home.mchsi.com
jrgeerdes at gmail.com

If you're in the Des Moines, IA, area, check out Debra Heights Wesleyan Church!

On Feb 7, 2010, at 6:39 AM, John Eller wrote:

> >I have the last version of the Airport Extreme and I am having issues with the wireless connection just dropping off and after a few it will just connect and work for a while and then disconnect again. I contacted Mediacom
> 
> 
> 
> Had my extreme tested at the Apple store Saturday.  Mediacom tech on phone had said it must be bad.  Tested out o.k.
> 
> Store "genius" said that Mediacom was having frequent problems and that the issue might be addressed by changing DNS settings.  Since I am not of the networking priesthood and don't know a DNS from a Higgs boson, I'll be hiring someone to restore my home network.
> 
> If I encounter further problems with Mediacom, i'll be switching back to Qwest.
> 
> je
> 
> 
> 
> 
> On Feb 6, 2010, at 11:10 PM, cmsspace wrote:
> 
> I don't have an Airport, extreme or not, but I have had similar experience with a wireless.  First, make sure you don't have a 900MHz phone around the area.  Second, my power supply died on the wireless.  I happened to have a replacement and it has worked perfectly since I switched.  Could be the power supply.
> 
> On Feb 5, 2010, at 5:39:58 AM, james.corbett1 at mac.com wrote:
> 
> From:	james.corbett1 at mac.com
> Subject:	[DM-MUG] Airport Extreme Issues?
> Date:	February 5, 2010 5:39:58 AM CST
> To:	"Des Moines Macintosh Users Support Group" <dmmug at dmmug.org>
> Reply-To:	"Des Moines Mac Users Group" <dmmug at dmmug.org>
> 
> 
> Good Morning,
> 
> I have the last version of the Airport Extreme and I am having issues with the wireless connection just dropping off and after a few it will just connect and work for a while and then disconnect again. I contacted Mediacom on the cable modem thinking it could be that and everything looks great on that end. I then reboot the Extreme and it will work for about a hour or so and go right back dropping connections. I have never had any issues in the past and this just started about a month ago. I have a newer Mac Mini connected to it as well as a older MacBook and a three year old Windows XP box.
> 
> Does it look like I will have to replace it? I do have the logs if anyone knows how to read that sort of stuff. I looked at them, but I am not well verse in the Mac aspects of networking, since my work only uses Windows and that is my bread and butter. Any advice would be great.
> 
> James Corbett
> 
> 
> 
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