[DM-MUG] slow email MCHSI to DOT MAC?

[AB]

Try plain text format and setting mail encoding (language) options to ISO Western/Western European or Unicode UTF-8. Different language settings can slow down or even bounce a message back. 

I'd check and set the mail encoding (language) settings to be the same if they aren't already, on both Mediacom and .Mac mail accounts. Not sure if that helps any. I'm not sure where the feature is on either Mediacom nor .Mac preferences and settings. Group M is Mediacom's parent company. http://www.groupm.com/output/Page7.asp in case you want to report the problem higher up.

I use Entourage, Gmail, and Yahoo Mail. Yahoo has a slight delay at times. 

--- On Mon, 11/2/09, Rod Ragner <ragner at mchsi.com> wrote:

From: Rod Ragner <ragner at mchsi.com>
Subject: Re: [DM-MUG] slow email MCHSI to DOT MAC?
To: "Des Moines Mac Users Group" <dmmug at dmmug.org>
Date: Monday, November 2, 2009, 2:24 PM

I have been having a similar problem for over one month.

This morning, I sent a message from my MediaCom account to my .mac  
account and it has not yet arrived (five hours later).

Last month I had a similar problem, so I sent messages from each of my  
four e-mail account (employer, NetScape, MediaCom, and .mac) to each  
of the other three. All mail was received promptly, with the sole  
exception of the message sent from the MediaCom account to the .mac  
account.

I sent a message to MediaCom about it and they replied that this was a  
known problem, but they had no solution.

Several days later a message was returned to my MediaCom account  
stating that the message could not be delivered.

Another few days later, the allegedly undeliverable message was  
received in my .mac account.

I have no good answer, but sending from any MediaCom account to  
any .mac account should be avoided. Either use a different sending  
account or ask te intended recipient for an alternate account (other  
than their .mac).

Good luck!

Rod (formerly a Consulting Software Engineer at Apple 1998-2001)

On Nov 2, 2009, at 2:45 PM, Victoria L. Herring wrote:

> A friend sent an email from her in DM at 9:55am from her MCHSI
> address to the DotMac addresses of myself and another -- for some
> wierd reason it came in to both of us at 12:54p - any explanations of
> why?  I use mchsi.com as my isp but not the email address.  I've been
> having issues with YahooGroup delivery but nothing else that I know
> of.
> -- 
> Victoria L. Herring, Des Moines, Iowa. Blogs:
> http://blog.JourneyZing.com  [photography];
> http://www.herringlaw.com  [civilrights/discrimination];
> http://victorialherring.typepad.com/serendipity/  [personal].

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