[DM-MUG] Mac Internet Plugin problem update

[cmsspace]

OK, I think I've figured out a problem that is keeping me from upgrading the video.  The Fox player is supposed to be Flashplayer 10.0.32.18.  When I go to upgrade, the online site is telling me that my Flashplayer is 10.0.22.87.  I can and have downloaded the newer version Flashplayer as a .dmg.  I mount and run the installer (giving admin permissions) and it says that it is installed.  But when I run Safari or Firefox I still get the message that I ned to upgrade to the new player.  I have trashed my cache but this didn't resolve any problems.  It's like my computer is stuck on the old version.  The version I have downloaded confirms that it is the newer one.  So, how do I get rid of the old verison?

Any more suggestions?

(I'm wondering if AOL has been locking up because it is trying to use the old version and hitting a wall somewhere.)


On Nov 5, 2009, at 8:01:19 AM, "CW Smith" <cwsmith7 at gmail.com> wrote:

From:   "CW Smith" <cwsmith7 at gmail.com>
Subject:    Re: [DM-MUG] Mac Internet Plugin problem
Date:   November 5, 2009 8:01:19 AM CST
To: "Des Moines Mac Users Group" <dmmug at dmmug.org>
Reply-To:   "Des Moines Mac Users Group" <dmmug at dmmug.org>

Did you open the .dmg file and either run the installer or follow the instructions inside? Just downloading the .dmg doesn't run the installation.

Peace,
CW

---------------------------------------------------------

CW Smith
Windows & Macintosh service and repair
Apple Certified Macintosh Technician

Phone: (515) 577-1716
cwsmith7 at gmail.com

"Guitar, bass, percussion, Macintosh"
www.cwsmith.fm

---------------------------------------------------------





On Nov 5, 2009, at 7:55 AM, cmsspace wrote:

Last night I was trying to watch a program on the internet. It was a Fox.com program and it kept locking up my AOL internet connection.  In fact, I almost had to reboot the computer at one time because I couldn't get out of the full video lock-up.  I finally managed to decrease the video by lauching the DVD player and get out of it.  After this happened three times, I decided to give up on AOL and try Safari.  When I went to the site, Fox needed to upgrade my video player and directed me to their upgrade site.  Click on "Load" and it would download and update the Safari internet plugin.  Sounds simple.  The download takes about 2 minutes but then nothing happens.  I tried this several times and then decided to try another .dmg link.  Nothing happens.  I try this several times.  Ok, I decided to give Firefox a try.  Exact same results.  So, I figure, maybe I'm not running as an administrator and it won't work.  I login as the admin and yes, when I go to the Fox update it takes me through the whole process and I can watch the video.  But, as many of you know, you don't usually stay on the internet as an admin.  Not too safe.  So I go back to my regular, non-admin login and again, neither Safari or Firefox will update.  I go and change my login giving me admin status.  Same results.  

So, right now, I'm left without being able to upgrade Safari or Firefox to the proper video player plugin while in my normal login even though the admin has already updated.  I looked around for the plugin and thought I found it within the admin library folder.  I copied this over to the user folder via a shared folder and put it in the library fold for the use.  Still does not work.

I'm running an Intel core 2 dual  iMac with 4GB Ram and Tiger 10.4.11 and all software update current.

Any ideas of how to resolve this issue.  
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