[DM-MUG] Mac Internet Plugin problem

CW Smith cwsmith7 at gmail.com
Thu Nov 5 08:01:19 CST 2009


Did you open the .dmg file and either run the installer or follow the  
instructions inside? Just downloading the .dmg doesn't run the  
installation.

Peace,
CW

---------------------------------------------------------

CW Smith
Windows & Macintosh service and repair
Apple Certified Macintosh Technician

Phone: (515) 577-1716
cwsmith7 at gmail.com

"Guitar, bass, percussion, Macintosh"
www.cwsmith.fm

---------------------------------------------------------





On Nov 5, 2009, at 7:55 AM, cmsspace wrote:

> Last night I was trying to watch a program on the internet. It was a Fox.com 
>  program and it kept locking up my AOL internet connection.  In  
> fact, I almost had to reboot the computer at one time because I  
> couldn't get out of the full video lock-up.  I finally managed to  
> decrease the video by lauching the DVD player and get out of it.   
> After this happened three times, I decided to give up on AOL and try  
> Safari.  When I went to the site, Fox needed to upgrade my video  
> player and directed me to their upgrade site.  Click on "Load" and  
> it would download and update the Safari internet plugin.  Sounds  
> simple.  The download takes about 2 minutes but then nothing  
> happens.  I tried this several times and then decided to try  
> another .dmg link.  Nothing happens.  I try this several times.  Ok,  
> I decided to give Firefox a try.  Exact same results.  So, I figure,  
> maybe I'm not running as an administrator and it won't work.  I  
> login as the admin and yes, when I go to the Fox update it takes me  
> through the whole process and I can watch the video.  But, as many  
> of you know, you don't usually stay on the internet as an admin.   
> Not too safe.  So I go back to my regular, non-admin login and  
> again, neither Safari or Firefox will update.  I go and change my  
> login giving me admin status.  Same results.
>
> So, right now, I'm left without being able to upgrade Safari or  
> Firefox to the proper video player plugin while in my normal login  
> even though the admin has already updated.  I looked around for the  
> plugin and thought I found it within the admin library folder.  I  
> copied this over to the user folder via a shared folder and put it  
> in the library fold for the use.  Still does not work.
>
> I'm running an Intel core 2 dual  iMac with 4GB Ram and Tiger  
> 10.4.11 and all software update current.
>
> Any ideas of how to resolve this issue.
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