[DM-MUG] Mac Internet Plugin problem
CW Smith
cwsmith7 at gmail.com
Thu Nov 5 08:01:19 CST 2009
Did you open the .dmg file and either run the installer or follow the
instructions inside? Just downloading the .dmg doesn't run the
installation.
Peace,
CW
---------------------------------------------------------
CW Smith
Windows & Macintosh service and repair
Apple Certified Macintosh Technician
Phone: (515) 577-1716
cwsmith7 at gmail.com
"Guitar, bass, percussion, Macintosh"
www.cwsmith.fm
---------------------------------------------------------
On Nov 5, 2009, at 7:55 AM, cmsspace wrote:
> Last night I was trying to watch a program on the internet. It was a Fox.com
> program and it kept locking up my AOL internet connection. In
> fact, I almost had to reboot the computer at one time because I
> couldn't get out of the full video lock-up. I finally managed to
> decrease the video by lauching the DVD player and get out of it.
> After this happened three times, I decided to give up on AOL and try
> Safari. When I went to the site, Fox needed to upgrade my video
> player and directed me to their upgrade site. Click on "Load" and
> it would download and update the Safari internet plugin. Sounds
> simple. The download takes about 2 minutes but then nothing
> happens. I tried this several times and then decided to try
> another .dmg link. Nothing happens. I try this several times. Ok,
> I decided to give Firefox a try. Exact same results. So, I figure,
> maybe I'm not running as an administrator and it won't work. I
> login as the admin and yes, when I go to the Fox update it takes me
> through the whole process and I can watch the video. But, as many
> of you know, you don't usually stay on the internet as an admin.
> Not too safe. So I go back to my regular, non-admin login and
> again, neither Safari or Firefox will update. I go and change my
> login giving me admin status. Same results.
>
> So, right now, I'm left without being able to upgrade Safari or
> Firefox to the proper video player plugin while in my normal login
> even though the admin has already updated. I looked around for the
> plugin and thought I found it within the admin library folder. I
> copied this over to the user folder via a shared folder and put it
> in the library fold for the use. Still does not work.
>
> I'm running an Intel core 2 dual iMac with 4GB Ram and Tiger
> 10.4.11 and all software update current.
>
> Any ideas of how to resolve this issue.
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