[DM-MUG] OT: Qwest and Mediacom Internet Service Advice

Victoria L. Herring VLH at HerringLaw.com
Thu Dec 10 18:11:27 CST 2009


Well, squeaky wheels and all that = complain, complain, complain, 
blog and make it clear that you specifically moved to Mediacom and 
it's terrible.  I don't have an issue with Mediacom but you ought to 
be a pain in the A to them...maybe they'll be glad to get rid of you.

I assume you're checking speed with speedtest.net = I'm getting 7+ 
but maybe I'm lucky

>I'll add my recent experiences to the collective.
>
>After years with Mediacom, I switched to the Qwest DSL/DirecTV bundle 
>in the fall of '07. The DSL, while not super speedy due to the 
>limitation imposed by my location (Waukee) was always there. I can't 
>recall an instance when it ever failed me.  DirecTV's DVR rocks, but 
>the rain fade was bothersome at times. My monthly bill for all 
>services was around $180.
>
>A couple weeks ago, a smooth talking Mediacom rep came to the door 
>and convinced me to sign up - Net/CATV/Phone for $100/mo. Since I 
>made the switch last Tuesday, it's been very disappointing. According 
>to speakeasy.net/speedtest/ and speedtest.net, my DL speed is about 
>3Mbps, which is only a hair better than my DSL speed. The HD DVR they 
>brought turned out not to work, and the entire connection (all 
>services) has been down a couple times. I'm tempted to return to 
>DirecTV. We'll see how it goes when during tomorrow's service call to
>replace the DVR.

-- 
Victoria L. Herring, Des Moines, Iowa. Blogs: 
http://blog.JourneyZing.com  [photography]; 
http://www.herringlaw.com  [lawfirm]; 
http://victorialherring.typepad.com/serendipity/  [personal]; 
Twitter: VictoriaJZ.


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