[DM-MUG] Fwd: OT: Qwest and Mediacom Internet Service Advice

[CW Smith]

Don't forget Freese Notis -- they use Qwest's network but their cust  
svc (especially Mac support) is much better. Local contacts too -- you  
won't be talking to someone in Calcutta.

---------------------------------------------
CW Smith
Windows & Macintosh repair
Apple Certified Mac Technician

(515) 577-1716
cwsmith7 at gmail.com

"Guitar, bass, percussion, Mac"
www.cwsmith.fm
---------------------------------------------

Begin forwarded message:

> From: "Dave Weis" <djweis at internetsolver.com>
> Date: December 5, 2009 1:23:52 PM CST
> To: "Des Moines Mac Users Group" <dmmug at dmmug.org>
> Subject: Re: [DM-MUG] OT: Qwest and Mediacom Internet Service Advice
> Reply-To: djweis at internetsolver.com, Des Moines Mac Users Group <dmmug at dmmug.org 
> >
>

>
> I appreciate the compliment. We work hard at service and support.
>
>
>
> -----Original Message-----
> From: Chris <chris at kavanaughgallery.com>
> Date: Sat, 5 Dec 2009 13:16:51
> To: <djweis at internetsolver.com>; Des Moines Mac Users Group<dmmug at dmmug.org 
> >
> Subject: Re: [DM-MUG] OT: Qwest and Mediacom Internet Service Advice
>
> Dave-I was going to recommend you, internet solver does the DSL for
> my work and they have always been helpful and reliable.  I had
> mediacom for about a year and the product is intermittent at best and
> the service is horrible. We would have outages at least a couple
> times a month, every month. I would get a different excuse from every
> different CSR I would talk to. They would promise credits for time
> unusable that would never appear on my bill. A couple of years ago
> mediacom was much faster than qwest but I chose qwest. Good luck Chris
>
> On Dec 5, 2009, at 1:05 PM, Dave Weis wrote:
>
>>
>> And just so the people that know me well don't think I've lost my
>> self promotion skills, I recommend our DSL if you are in the more
>> central area of the metro.
>>
>> ------Original Message------
>> From: Ray Bowler
>> Sender: dmmug-bounces at dmmug.org
>> To: Des Moines Mac Users Group
>> ReplyTo: Des Moines Mac Users Group
>> Subject: Re: [DM-MUG] OT: Qwest and Mediacom Internet Service Advice
>> Sent: Dec 5, 2009 12:59 PM
>>
>> Alan,
>>
>> I agree with David. I would go with Qwest DSL. When Mediacom is
>> working it is fine but I have had several times when their server is
>> down for several days. When the problem seems to be at my end it can
>> take 3 or 4 days to get someone out here to fix it.
>>
>> On Dec 5, 2009, at Dec 5, 200912:22 PM, Alan Maupin wrote:
>>
>>> I'm asking for advice for a friend on Internet service in Ankeny.
>>> It's been awhile since I've negotiated a deal and I'm not sure of
>>> what to tell her.  She's been offered two deals:   Qwest 7 mbps for
>>> $41 per month and Mediacom 8 mbps for $39.  Since the price and
>>> download speeds are very similar what other criteria should she
>>> consider?  One possible negative is the fact that Qwest requires a
>>> two year contract.
>>>
>>> Any advice would be greatly appreciated.
>>>
>>> Thanks in advance -alan
>>>
>>>
>>>
>>> _______________________________________________
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>>
>> Ray Bowler
>>
>> rbowler.home.mchsi.com
>>
>>
>>
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>
> Chris
> chris at kavanaughgallery.com
>
>
>
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