[DM-MUG] OT: Qwest and Mediacom Internet Service Advice

[Dave Weis]

I appreciate the compliment. We work hard at service and support. 



-----Original Message-----
From: Chris <chris at kavanaughgallery.com>
Date: Sat, 5 Dec 2009 13:16:51 
To: <djweis at internetsolver.com>; Des Moines Mac Users Group<dmmug at dmmug.org>
Subject: Re: [DM-MUG] OT: Qwest and Mediacom Internet Service Advice

Dave-I was going to recommend you, internet solver does the DSL for  
my work and they have always been helpful and reliable.  I had  
mediacom for about a year and the product is intermittent at best and  
the service is horrible. We would have outages at least a couple  
times a month, every month. I would get a different excuse from every  
different CSR I would talk to. They would promise credits for time  
unusable that would never appear on my bill. A couple of years ago  
mediacom was much faster than qwest but I chose qwest. Good luck Chris

On Dec 5, 2009, at 1:05 PM, Dave Weis wrote:

>
> And just so the people that know me well don't think I've lost my  
> self promotion skills, I recommend our DSL if you are in the more  
> central area of the metro.
>
> ------Original Message------
> From: Ray Bowler
> Sender: dmmug-bounces at dmmug.org
> To: Des Moines Mac Users Group
> ReplyTo: Des Moines Mac Users Group
> Subject: Re: [DM-MUG] OT: Qwest and Mediacom Internet Service Advice
> Sent: Dec 5, 2009 12:59 PM
>
> Alan,
>
> I agree with David. I would go with Qwest DSL. When Mediacom is
> working it is fine but I have had several times when their server is
> down for several days. When the problem seems to be at my end it can
> take 3 or 4 days to get someone out here to fix it.
>
> On Dec 5, 2009, at Dec 5, 200912:22 PM, Alan Maupin wrote:
>
>> I'm asking for advice for a friend on Internet service in Ankeny.
>> It's been awhile since I've negotiated a deal and I'm not sure of
>> what to tell her.  She's been offered two deals:   Qwest 7 mbps for
>> $41 per month and Mediacom 8 mbps for $39.  Since the price and
>> download speeds are very similar what other criteria should she
>> consider?  One possible negative is the fact that Qwest requires a
>> two year contract.
>>
>> Any advice would be greatly appreciated.
>>
>> Thanks in advance -alan
>>
>>
>>
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>
> Ray Bowler
>
> rbowler.home.mchsi.com
>
>
>
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Chris
chris at kavanaughgallery.com



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