[DM-MUG] The Apple Store

[Bryan Baker]

I hate it when people do that (imply stuff like replacing a URP would  
void warranty).

If it's so bad why does Apple have this linked from the main Macbook  
support page:

http://support.apple.com/kb/HT1651

I'm certainly not trying to say you're wrong about the way your  
experience went - I was fairly dissatisfied with the way things went  
when dealing w/ my 40gb iPod (4G) - it was originally engraved, as was  
the 2nd one, then by the third time I just wanted to avoid the huge  
turn around for the replacement, so had them just trade it out for a  
plain one.

The stores are not well suited for geeks like us, since they are made  
for hand holding mom & pop. I'll admit lately I've had little to do w/  
them, mostly running in and grabbing the odd software upgrade or  
accessory. My G5 (dual 2.5) is still in pretty good shape, though it's  
getting near the end of it's Applecare. I'll probably keep it going as  
long as I can stand to be non-intel.

They've always been pretty limited to the styles on hand though, and  
have pretty much always deferred any kind of real BTO stuff to Apple  
Online (in my experience), and Apple has never been a bastion of  
choice in hardware options. I'd love a smaller tower w/ more choices  
for vid cards, etc. I really don't need any card slots (1 or 2 besides  
the vid).

On Aug 9, 2008, at 11:50 AM, James Lagnese wrote:
> I just wanted it then. I guess I need patience. When I was at  
> Haddock, we
> had different configs in stock, when we had stock. The sales guy  
> tried to
> imply that putting in the memory myself would void the warranty. At  
> that
> point I was pretty much done. At this point, may be I will get the  
> Linux
> laptop. Hardware is all the same today anyway, and while the Mac OS  
> is still
> the best, I am finding I don't care nearly as much as I used to and  
> Linux is
> nearly up there with Windows, and it's not Windows. If the "Apple
> Experience" is what they are trying to sell, they lost me. I hate  
> crowds and
> the mall, and when I buy something, generally I know what I want and  
> like to
> get it and get out. I guess I am not the "typical" Apple customer.  
> Whatever
> system they use to drive revenue, obviously it's inflexible, and can't
> appeal to everyone. Oh well.
>
>
> //On 8/9/08 11:39 AM, "Bryan Baker" <ka_klick at mac.com> wrote:
>
>> Well, if you didn't know by now that Apple's memory prices are  
>> insane,
>> I have to wonder where you've been keeping yourself. I always buy
>> stock and then upgrade w/ good quality 3rd party RAM anyway. That
>> would be true online as well.
>>
>> Actually they probably wanted the appointment to slot a time for the
>> Genius to install the memory. As I said, even in notebooks (iirc) RAM
>> has been an officially "User Replaceable Part" for some time now (at
>> least it's not the Plus/SE/Classic days when upgrading RAM meant  
>> close
>> personal encounters w/ flyback transformers).
>>
>> I'll admit I haven't bought a mac there since I bought my G5, but  
>> even
>> back then they were pretty limited to the set configs they had on the
>> floor, and you either had to have them install upgrades or go online
>> for custom stuff.
>>
>> On Aug 8, 2008, at 8:47 PM, James Lagnese wrote:
>>> Has anyone ever gone to apple store and had the experience that they
>>> didn’t want you to buy a computer there? I wanted to buy a Mac Book
>>> and I guess they don’t carry custom configs. Fine, I can live with
>>> the 160gb drive, but $400 to put 4 gigs of memory in, and they keep
>>> the 2gb, plus you have to make an appointment...It was suggested
>>> that I buy online. I guess they didn’t want my money. Amazing. I
>>> would have bought an iPod Touch, printer and back pack as well. Tell
>>> you what, may be I will get a ThinkPad with Suse on it. :)
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>>
>> --
>> Bryan "ka-klick" Baker
>> Singer/Songwriter
>> With 2 New CDs!!! See my website for details
>> ka-klick at ka-klick.com
>> http://ka-klick.com
>>
>>
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--
Bryan "ka-klick" Baker
Singer/Songwriter
With 2 New CDs!!! See my website for details
ka-klick at ka-klick.com
http://ka-klick.com