[DM-MUG] Adobe photo

[Allen Green]

Thanks, I will try that and then let you know.  I really would like to be
able to use this.

On 8/31/06 9:52 AM, "Bryan Baker" <ka_klick at mac.com> wrote:

> You might try digging through your ~/Library/Preferences folder and
> look for the Adobe Photoshop prefs, then move them out of the way (to
> another folder, just in case) and try starting. If it works it will
> likely put you back at defaults for all settings, but it might get
> you around this. If it doesn't work you can then put your original
> prefs back.
> 
> another possibility I can think of is possibly to figure out what
> address it's looking for on the net, and hijack that using the hosts
> file though it might just give you another different error.
> 
> On Aug 31, 2006, at 8:10 AM, Allen Green wrote:
>> I have adobe photo 7.0.  It is no longer working.  It stalls when I
>> try to
>> open it.  From talking to someone at Adobe, someone said that it is
>> trying
>> to look for updates on the internet and since there are no none
>> because this
>> one is not supported anymore it stalls.  This representative of the
>> company
>> suggested that we disconnect from the internet and open it again,
>> which we
>> did and it didn't work.  Another suggestion was to change the time
>> preferences back in time and that didn't help either.  I called
>> back to
>> Adobe and this time they said they wouldn't help me because they don't
>> support this older version.  Any suggestions to maybe be able to
>> open it.
>> Once I can get it open again I can then change somewhere looking
>> for updates
>> but until I can open it again, I am stuck.
>> 
>> HELP!!!
>> 
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> --
> Bryan Baker
> President
> Des Moines Macintosh Users Group
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