[DM-MUG] Help! Is there an official Apple repair shop in Iowa?

[jim lagnese]

If he has Applecare, just bring it in.


On 7/25/05 12:08 AM, "Susan Seifert" <susan at lisco.com> wrote:

> Ray Bowler emailed me that Haddock Computer in Des Moines is an authorized
> repair place. There's also an Apple Store there, but I had very bad luck
> with their 'geniuses', who had my computer for two and half weeks and did
> nothing.
> 
> You need to set up a repair with Applecare first.  There might also be a
> place in Marshalltown. It sounds like it's just a matter of replacing the
> burner and that is an easy process.
> 
> Good luck,
> 
> Susan
> 
> 
> At 9:55 PM -0700 7/24/05, Richard Judson Twohy wrote:
>> Dear MacWizards,      7-24-05
>> 
>> Help?
>> I have a snarf problem with my CD-RW / DVD-RW drive.
>> 
>> I have one month left on my 3-year "Apple Care"
>> contract for my 17"-flat screen imac.  I've been sorta
>> desultory about the "CD-RW /DVD-RW" Pioneer internal
>> disk drive --- which has NEVER yet allowed me to
>> finish the
>> process of "burning" ANY backup data onto one of those
>> "Frisbee"-eligible round disks.
>> 
>> I've been sittin' here with Tiger lurking near my
>> elbow since the 1st week of May -- and thinkin' I
>> should back up SOME of the irreplaceable stuff before
>> letting this tiger anywhere near my tank.  Finally I
>> got on it last week  -- wasting boucoup hours with
>> that stupid CD/DVD-RW drive and then, JUST as you're
>> saying YES to ''BURN'' ---  and THEN the Mac pops up
>> with, "HEY!  Are you LEARNING-DEPRIVED, Mister??  This
>> is the place where I (-yes, "I-MAC") ALWAYS refuse
>> your "BURN" request.   [and so forth....]
>>    Of course, the last "exit" moment is ALWAYS where
>> it happens.
>> 
>> This time, I phoned my problem to AppleCare. -Hey, why
>> not call ''em?  After all, my access to them EXPIRES
>> on August 25th.  But of course, "David" couldn't steer
>> me to a break-through, either.  He said it's down to
>> (2) variables:
>> 
>>   1)  Maybe the original box of "DVD-R" disks (-that
>> I bought from Apple with the new iMac in summer 2002)
>> are, **all FIVE of 'em...** simply too AGE-WORN.  It's
>> an occupational risk w/plastic, says David.  So, I'm
>> supposed to buy a new DV-R Frisbee-Candidate or two --
>> and see if that'll work. Otherwise...
>> 
>>   2) Move ahead briskly to the only remaining
>> variable --- namely, it'll be a HARDWARE issue, says
>> David-from-AppleCare.  And he says to deliver my Mac
>> to an official Apple repair shop while the Apple-Care
>> contract is still alive.
>>      (-??- I didn't know that it covers physical
>> repair, but... Oh, well.
>> Uh, I mean Oh, Kay!!).  Yee-Haw.
>> 
>> Anyway.
>> I haven't done either (1) or (2) yet.
>> 
>> I've got a 3-day work-conference in Marshalltown
>> starting tomorrow 7-25, thru Wednesday --- and so of
>> course I'll MISS the  DM-MUG meeting on the 26th!---
>>         It's extra-annoying that I hafta miss the
>> Tuesday MacMeeting -- since I just finished installing
>> Tiger onto the iMac just yesterday!!
>>        (And yup, I accepted the 10.4.2 upgrade last
>> nite) -- all of this without any data-backup
>> whatsoever, 'cuz I finally got tired of waiting for a
>> miracle.
>> 
>> So I'm all Tiger'd up, gussied up, smellin' all clean
>> & everything... but I can't come to the meeting
>> because of my 3-day Marshalltown blues.
>> 
>>     And hey, Tuesday's supposed to be Tiger-night,
>> right?!!
>>     Dang.  It would be WONDERFUL if you guys might
>> could record the discussion somehow....
>> 
>> Meantime, what about Twohy's HARDWARE issue-??
>> Well, uh... I'm thinkin' of lugging the iMac with me
>> to Marshalltown tomorrow, just in case there's an
>> Apple repair shop in or near DM -- or, just in
>> (EXTRA)-case, there's a cool Mac-Wizard lurking near
>> the beating heart of DM-MUG, whose magic wand still
>> answers to abject, grovelled entreaties.  (help-?)
>> 
>> Any ideas, any Body??
>>  --??
>>       --???
>>            --????
>> 
>> The best of summer funk to you
>> all... from the wilds of Iowa City,
>> --Richard T.
>> 
>> .
>> ===================
>> Richard Judson Twohy
>> P.O. BOX 2233 * Iowa City IA 52244-2233
>> Home: 319-337-9011  Road: 319- 621-5600
>> 
>> Remember this fact. You are unique, both genetically AND in your
>> mix of talent and experience. No one else has what you can bring.
>> IF you're not giving your best, what world are you saving it for?
>> .
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