[DM-MUG] Help! Is there an official Apple repair shop in Iowa?

[Susan Seifert]

Ray Bowler emailed me that Haddock Computer in Des Moines is an authorized
repair place. There's also an Apple Store there, but I had very bad luck
with their 'geniuses', who had my computer for two and half weeks and did
nothing.

You need to set up a repair with Applecare first.  There might also be a
place in Marshalltown. It sounds like it's just a matter of replacing the
burner and that is an easy process.

Good luck,

Susan


At 9:55 PM -0700 7/24/05, Richard Judson Twohy wrote:
>Dear MacWizards,      7-24-05
>
>Help?
>I have a snarf problem with my CD-RW / DVD-RW drive.
>
>I have one month left on my 3-year "Apple Care"
>contract for my 17"-flat screen imac.  I've been sorta
>desultory about the "CD-RW /DVD-RW" Pioneer internal
>disk drive --- which has NEVER yet allowed me to
>finish the
>process of "burning" ANY backup data onto one of those
>"Frisbee"-eligible round disks.
>
>I've been sittin' here with Tiger lurking near my
>elbow since the 1st week of May -- and thinkin' I
>should back up SOME of the irreplaceable stuff before
>letting this tiger anywhere near my tank.  Finally I
>got on it last week  -- wasting boucoup hours with
>that stupid CD/DVD-RW drive and then, JUST as you're
>saying YES to ''BURN'' ---  and THEN the Mac pops up
>with, "HEY!  Are you LEARNING-DEPRIVED, Mister??  This
>is the place where I (-yes, "I-MAC") ALWAYS refuse
>your "BURN" request.   [and so forth....]
>    Of course, the last "exit" moment is ALWAYS where
>it happens.
>
>This time, I phoned my problem to AppleCare. -Hey, why
>not call ''em?  After all, my access to them EXPIRES
>on August 25th.  But of course, "David" couldn't steer
>me to a break-through, either.  He said it's down to
>(2) variables:
>
>   1)  Maybe the original box of "DVD-R" disks (-that
>I bought from Apple with the new iMac in summer 2002)
>are, **all FIVE of 'em...** simply too AGE-WORN.  It's
>an occupational risk w/plastic, says David.  So, I'm
>supposed to buy a new DV-R Frisbee-Candidate or two --
>and see if that'll work. Otherwise...
>
>   2) Move ahead briskly to the only remaining
>variable --- namely, it'll be a HARDWARE issue, says
>David-from-AppleCare.  And he says to deliver my Mac
>to an official Apple repair shop while the Apple-Care
>contract is still alive.
>      (-??- I didn't know that it covers physical
>repair, but... Oh, well.
>Uh, I mean Oh, Kay!!).  Yee-Haw.
>
>Anyway.
>I haven't done either (1) or (2) yet.
>
>I've got a 3-day work-conference in Marshalltown
>starting tomorrow 7-25, thru Wednesday --- and so of
>course I'll MISS the  DM-MUG meeting on the 26th!---
>         It's extra-annoying that I hafta miss the
>Tuesday MacMeeting -- since I just finished installing
>Tiger onto the iMac just yesterday!!
>        (And yup, I accepted the 10.4.2 upgrade last
>nite) -- all of this without any data-backup
>whatsoever, 'cuz I finally got tired of waiting for a
>miracle.
>
>So I'm all Tiger'd up, gussied up, smellin' all clean
>& everything... but I can't come to the meeting
>because of my 3-day Marshalltown blues.
>
>     And hey, Tuesday's supposed to be Tiger-night,
>right?!!
>     Dang.  It would be WONDERFUL if you guys might
>could record the discussion somehow....
>
>Meantime, what about Twohy's HARDWARE issue-??
>Well, uh... I'm thinkin' of lugging the iMac with me
>to Marshalltown tomorrow, just in case there's an
>Apple repair shop in or near DM -- or, just in
>(EXTRA)-case, there's a cool Mac-Wizard lurking near
>the beating heart of DM-MUG, whose magic wand still
>answers to abject, grovelled entreaties.  (help-?)
>
>Any ideas, any Body??
>  --??
>       --???
>            --????
>
>The best of summer funk to you
>all... from the wilds of Iowa City,
>--Richard T.
>
>.
>===================
>Richard Judson Twohy
>P.O. BOX 2233 * Iowa City IA 52244-2233
>Home: 319-337-9011  Road: 319- 621-5600
>
>Remember this fact. You are unique, both genetically AND in your
>mix of talent and experience. No one else has what you can bring.
>IF you're not giving your best, what world are you saving it for?
>.
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-- 

Susan Seifert
2000 N. Court Street, Suite 11 L
Fairfield, Iowa 52556
ph: 641-472-8352
fax: 206-339-9313
susan at lisco.com