[DM-MUG] Help! Is there an official Apple repair shop in Iowa?

[jim lagnese]

Come on down. We are an Apple Specialist.
-- 
•••• Please send mail to jim at gohaddock.com

Jim Lagnese ACSA
Haddock Computer
801 73rd Street, Suite I, Windsor Heights, IA 50312
www.gohaddock.com (515) 225-9040 efax (909) 752-8021
(515) 321-7301 Cell
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Apple Sales Specialist,  Apple Authorized Education Agent #SA69327
Apple Service Provider Plus, Canon Video Dealer
Proud member of Apple's Service, Training and Reseller Advisory Boards



On 7/24/05 11:55 PM, "Richard Judson Twohy" <twohy2 at yahoo.com> wrote:

> Dear MacWizards,      7-24-05
> 
> Help?   
> I have a snarf problem with my CD-RW / DVD-RW drive.
> 
> I have one month left on my 3-year "Apple Care"
> contract for my 17"-flat screen imac.  I've been sorta
> desultory about the "CD-RW /DVD-RW" Pioneer internal
> disk drive --- which has NEVER yet allowed me to
> finish the
> process of "burning" ANY backup data onto one of those
> "Frisbee"-eligible round disks.
> 
> I've been sittin' here with Tiger lurking near my
> elbow since the 1st week of May -- and thinkin' I
> should back up SOME of the irreplaceable stuff before
> letting this tiger anywhere near my tank.  Finally I
> got on it last week  -- wasting boucoup hours with
> that stupid CD/DVD-RW drive and then, JUST as you're
> saying YES to ''BURN'' ---  and THEN the Mac pops up
> with, "HEY!  Are you LEARNING-DEPRIVED, Mister??  This
> is the place where I (-yes, "I-MAC") ALWAYS refuse
> your "BURN" request.   [and so forth....]
>     Of course, the last "exit" moment is ALWAYS where
> it happens.
> 
> This time, I phoned my problem to AppleCare. -Hey, why
> not call ''em?  After all, my access to them EXPIRES
> on August 25th.  But of course, "David" couldn't steer
> me to a break-through, either.  He said it's down to
> (2) variables:
>  
>    1)  Maybe the original box of "DVD-R" disks (-that
> I bought from Apple with the new iMac in summer 2002)
> are, **all FIVE of 'em...** simply too AGE-WORN.  It's
> an occupational risk w/plastic, says David.  So, I'm
> supposed to buy a new DV-R Frisbee-Candidate or two --
> and see if that'll work. Otherwise...
> 
>    2) Move ahead briskly to the only remaining
> variable --- namely, it'll be a HARDWARE issue, says
> David-from-AppleCare.  And he says to deliver my Mac
> to an official Apple repair shop while the Apple-Care
> contract is still alive.
>       (-??- I didn't know that it covers physical
> repair, but... Oh, well.
> Uh, I mean Oh, Kay!!).  Yee-Haw.
> 
> Anyway.
> I haven't done either (1) or (2) yet.
>  
> I've got a 3-day work-conference in Marshalltown
> starting tomorrow 7-25, thru Wednesday --- and so of
> course I'll MISS the  DM-MUG meeting on the 26th!---
>          It's extra-annoying that I hafta miss the
> Tuesday MacMeeting -- since I just finished installing
> Tiger onto the iMac just yesterday!!
>         (And yup, I accepted the 10.4.2 upgrade last
> nite) -- all of this without any data-backup
> whatsoever, 'cuz I finally got tired of waiting for a
> miracle.
> 
> So I'm all Tiger'd up, gussied up, smellin' all clean
> & everything... but I can't come to the meeting
> because of my 3-day Marshalltown blues.
>     
>      And hey, Tuesday's supposed to be Tiger-night,
> right?!!
>      Dang.  It would be WONDERFUL if you guys might
> could record the discussion somehow....
> 
> Meantime, what about Twohy's HARDWARE issue-??
> Well, uh... I'm thinkin' of lugging the iMac with me
> to Marshalltown tomorrow, just in case there's an
> Apple repair shop in or near DM -- or, just in
> (EXTRA)-case, there's a cool Mac-Wizard lurking near
> the beating heart of DM-MUG, whose magic wand still
> answers to abject, grovelled entreaties.  (help-?)
> 
> Any ideas, any Body??
>   --??
>        --???
>             --????
> 
> The best of summer funk to you
> all... from the wilds of Iowa City,
> --Richard T.
> 
> .
> ===================
> Richard Judson Twohy
> P.O. BOX 2233 * Iowa City IA 52244-2233
> Home: 319-337-9011  Road: 319- 621-5600
> 
> Remember this fact. You are unique, both genetically AND in your
> mix of talent and experience. No one else has what you can bring.
> IF you're not giving your best, what world are you saving it for?
> .
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