[DM-MUG] Reinstall or copy from clone.

[Jim lagnese]

On Nov 15, 2004, at 10:34 PM, Matt W wrote:

> Well, the first thing I would check would be the serial number. 
> Compare it and the symptoms to the iBook repair extension program 
> linked below ESPECIALLY if you're seeing video and response on boot 
> problems. You didn't mention, but I'm surprised that the Apple Store 
> didn't check that first!

I am not


> My understanding was that the back up (at Apple repair centers) is so 
> great (as of 2 weeks ago) that Apple was requesting that local dealers 
> take a look at symptomatic units and was even authorizing them to 
> repair iBooks, something that Apple has traditionally wanted complete 
> control of.
>
> http://www.apple.com/support/ibook/faq/
>
> Beyond that, it could be memory. Since you've only got one chip to 
> check, pull it out and test for awhile. I find very few memory testers 
> actually catch bad memory.
>
> Of course, you've already mentioned another option--restore from clone 
> or backup. There are, of course, many variations on these themes too, 
> such as clone the current state to separate disk (not your latest 
> backup) and reformat/reinstall and test.
>
> Matthew
>
>
> On Nov 15, 2004, at 5:48 PM, Ray Bowler wrote:
>
>> 15" iBook 640  MG memory, 20 MG HD running OS 10.2.8
>>
>> Any help and advice for the following would be appreciated.
>>
>> I have been having a problem with my wife's iBook the last couple of 
>> days. Saturday the screen did not wake up and I needed to restart. It 
>> restarted with a blinking question mark. Attempting to restart from 
>> an external firewire worked. I have had several restarts with the 
>> blinking question mark. Then it was OK. The next day it froze and I 
>> had trouble restarting.  I have used Disk Warrior and it repaired a 
>> system problem, I have had fsck -y report a problem and had to run it 
>> a second time to get the ok. More of a problem is that it will 
>> sometimes not restart, not even give me a good bong but it sounds 
>> like either the CD or the HD is running.
>>
>> I took it to the Genius Bar at the Apple Store and the first time he 
>> tried it there was no response. The second time a white screen with 
>> some text appeared.
>> Then it rebooted. They ran all of the diagnostics available and all 
>> hardware seemed fine.In the store it began to restart fine and it has 
>> done so several times since. He suggested that we could send it in 
>> for repair and they could test it more than he could but they might 
>> not be able to reproduce it. He felt that there was a possibility 
>> that it might be system software on the HD causing the problem. It 
>> could also be caused by the intermittent failure of a hardware part 
>> but it could be a problem to find the part.
>>
>> Two other options to try if it is a system problem:
>>
>> 1. An alternative would be to erase the HD and reinstall from the 
>> original disks then do all of the upgrades and reinstall all third 
>> party apps. and copy the personal files  from a clone made Saturday 
>> when it all started.
>>
>> 2. Boot from the clone made Saturday, erase the HD and clone the 
>> backup to the HD.  like this one but if some of the system files are 
>> the problem then nothing would be solved.
>>
>> The second would be my preference but I am also tempted to just 
>> assume that the problem is fixed, backup the couple of files which 
>> she updates daily and see what happens.
>>
>>
>>
>> -- 
>> Ray
>>
>> Des Moines, IA Mac Users Group
>> Fourth Tues of the month.
>> See
>>
>>    <WWW.DMMUG.ORG>
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