[DM-MUG] HDTV shopping in DSM

[Matt W]

Counterpoint: I used to think that too. Consumer electronic products 
are no longer made with reliability in mind. The big brands would much 
rather sell me a new one in 2-4 years anyway. With a big TV I'd prefer 
to have longer coverage, for example, the perk of the vendor coming out 
to pick it up free of charge if it fails. Ever try to lift a 34-inch 
tube TV by yourself? Don't. I expect to keep a TV for 7+ years. I don't 
trust the current crop of HD stuff to last that long. Plus, if I ever 
sell my HD set prematurely, the buyer feels better knowing that there 
is some coverage.

Now, I'm not going to write off a vendor because it doesn't sell 
extended warranties, but it is a plus in my book if they do. My first 
buying experience was at an attractive price point, but it had no 
warranty beyond a year. I had to write to a magazine to get the 
manufacturer to accept a return after 7 months and 3 attempted repairs 
(they finally picked it up on their dime). I doubt they would have done 
that without my scathing commentary to the chief editor of the mag 
whose review I trusted. This was a lucky break and within the 1-year. 
What would have happened after 3 more months? Ext. warranties have 
their value. BTW, the local company (no names) wouldn't take the flawed 
set back.

Matthew

On Dec 20, 2004, at 8:33 PM, Jon Engelhardt wrote:

> Victoria,
>
> Don't scratch Travis off the list because of a phone response, these 
> are long days for sales folks.  You really don't need the extended 
> warranty with a Sony, if there's a problem you will see it fairly 
> quickly.  Like most extended warranties, they are a waste of money.
>
> Jon
> On Dec 20, 2004, at 5:58 PM, Victoria L. Herring wrote:
>
>> I want to thank all for ideas and information....have spent the past 
>> several days here, online and in stores, checking into things...right 
>> now the two best for what we are looking into are rear projection 
>> units (LCD or DLP) and about 50" of size, no bigger.....and Sony 
>> brand seems highly regarded as does Mitsubishi -- haven't narrowed it 
>> further other than when I looked at Traviss (and liked their Sony) 
>> and then called back later with a Q ref extended warranty the man who 
>> answered basically said they didn't sell them  and was rather haughty 
>> about it ...so scratch them off the list. My lst desire would be to 
>> stay in DSM (Stogdills) but they apparently just sold their last Sony 
>> 50" and waht they'll be getting in and selling is the Mitsubishi 52" 
>> - which is gorgeous, but much more $ and size... we could go with 
>> smaller (42") abut that is a bit too small...oh well, it's late 
>> enough we don't have to rush the purchase so maybe this will all 
>> happen next year!
>>
>> Thanks again...
>> --
>> Victoria L. Herring, Des Moines, Iowa - Owner, 
>> http://www.JourneyZing.com - and Attorney at Law, 
>> http://www.herringlaw.com.  iChat AV: victoriaherring [@mac.com].
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