[DM-MUG] legacy expertise

[Bailey Ford]

hey john,

you might have looked at this already, but I seem to remember getting 
that message when appletalk was turned on and set to the same port that 
I was using to connect to the modem. Is Appletalk enabled and if so, on 
what port?

ymmv,
bailey


On Aug 13, 2004, at 3:09 PM, John Eller wrote:

> haven't tried using this exchange before, hope i'm using the correct 
> address and not bothering anyone.
>
> looking for legacy expertise.
>
> gave my old g3 desktop to an elderly friend several years ago.
> she's on dial-up with aol.
>
> recently, aol stopped displaying web pages correctly on her machine.
> someone at the maccentral forum suggested updating her os from 9.0 to 
> 9.1., then uninstalling aol and reinstalling it.
> so i made a cd with the 9.1 update.  got that done.
> did the aol uninstall/install from one of their promo disks.
>
> now i can't get her connected to aol again.
>
> dialog box says something like "port in use by another app"
> finder shows no other apps running.
>
> an aol tech took me through trying to reach the modem through remote 
> access.
> same dialog.
>
> i've turned the modem (globalvillage v90 56k) off and on.
> i've tried the printer port and the modem port, resetting aol 
> correctly for each attempt.
>
> aol tech says to call apple and have them guide me through some kind 
> of internal reconfiguration of ports.
>
> after spending all morning with aol techs. it occurred to me to try 
> here rather than apple.
>
> if anyone here really knows and remembers this kind of stuff, and has 
> an extra hour to make a house call, i'll pay (be gentle in your 
> pricing.  single teacher here giving up resources regularly to help 
> this old lady - like paying for her aol).
>
> thanks for your consideration of this request.
>
> john
> wmb@networkiowa.com
>
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