[DM-MUG] 600 MHz iBook refuses to take OS X
Jon Thompson
dmmug@dmmug.org
Tue, 3 Aug 2004 21:51:11 -0500
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Jon Thompson
Jon Thompson Consulting
jon@mac-consultant.com
(515) 360-0250
On Aug 3, 2004, at 7:54 PM, CW Smith wrote:
> Thanks, everyone, for all your advice and brainstorming. Keep it=20
> coming.
>
> Unfortunately, I don't have Rose's iBook with me now to try cloning=20
> OSX from
> the iPod. Does this actually work? There are several folders and=20
> hidden
> files in OSX, so I'd have to be sure to clone everything. I'd been=20
> told you
> can't copy OSX from one drive directly to another. If it works,=20
> however, we
> may be in biz.
>
> The Puma CD was hers, and presumably there were no problems with it. =20=
> The
> Panther CD was my own, and I know for a fact that it works.
>
> The crashes occurred about two-thirds of the way through the "writing=20=
> files"
> routine. We never got to the point of inserting CD 2 in Panther.
>
> My fear is that something, either hardware or software related, is
> interfering with the install on this particular machine. There's no=20=
> reason
> a 600 MHz iBook shouldn't take Panther (again, I'm running it on a=20
> Blueberry
> iBook at 300 MHz). And it was running Puma before she tried to=20
> update, so
> why shouldn't it go back on the machine?
>
> The only two things I can come up with are: (1) I missed an OSX file=20=
> on her
> hard drive (either corrupt, hidden, or both) or (2) we have one of the
> infamous faulty iBook logic boards, which I and her Apple dealer agree=20=
> might
> be a factor, but which Apple denies is a factor.
If you are indeed reformatting the hard drive, (1) should not be a=20
factor.
A note on the extended iBook repair program... This has only to do=20
with a specific video problem, not other defects in the logic board=20
that may arise. Just because Apple won't fix it for free does not mean=20=
that the LB is 100% good.
> I will speak talk to Rose and see if I can get her machine again to=20
> try the
> iPod clone, but I want to be really, really sure we're not barking up=20=
> the
> wrong tree here. Remember, she's in Chicago. Shipping an iBook is
> expensive and nerve-wracking, and I don't want to put her through that
> unnecessarily.
I would also make sure firmware is up to date, and also replace the RAM=20=
with some known good. Either of those could cause problems. Finally,=20=
try and install the software from an external, bootable, firewire CD=20
drive.
>
> Peace,
> CW
>
>
> On 8/3/04 6:41 PM, "Bailey Ford" <bailey@mac.com> wrote:
>
>> hmmmm...
>>
>> glad to hear you were reformatting and did the pram/pmu things.
>>
>> how about installing OS X on the ipod and then cloning it onto the
>> ibook's drive?
>>
>> where in the install process does it crash? Do the install disks work
>> with other machines?
>>
>> you can repair permissions just by booting from the CD.
>>
>> Don't worry - we'll figure it out. :)
>>
>> -bailey
>>
>> On Aug 3, 2004, at 6:18 PM, CW Smith wrote:
>>
>>> Zapped the PRAM and reset the PMU. Attempted to repair permissions
>>> but of
>>> course there was no OSX to boot from. Guys, I'm at my wits end.
>>>
>>>
>>> On 8/3/04 6:11 PM, "Ray Bowler" <rbowler@mchsi.com> wrote:
>>>
>>>> Since we are groping--did you try zaping the PRAM?
>>>>
>>>> At 5:24 PM -0500 on 8/3/04, CW Smith wrote about Re: [DM-MUG] 600=20=
>>>> MHz
>>>> iBook refuses to take OS X:
>>>>> Yes, I did in fact reformat the drive. Both times.
>>>>>
>>>>> On 8/3/04 4:39 PM, "Bailey Ford" <bailey@mac.com> wrote:
>>>>>
>>>>>> Hey there,
>>>>>>
>>>>>> What a fun time you had! I had a few thoughts while reading your
>>>>>> post.
>>>>>>
>>>>>> When you say 'wiping the drive' it sounds to me like you are =
just
>>>>>> deleting all the files, but not reformatting the drive. I would
>>>>>> definitely reformat this drive before trying to install any
>>>>>> version of
>>>>>> OS X again. This would insure that all the invisible files and=20=
>>>>>> the
>>>>>> boot
>>>>>> sector were erased properly. Make sure you format it as an HFS+
>>>>>> drive.
>>>>>>
>>>>>> If you and the Apple rep in Chicago suspect a defective logic
>>>>>> board,
>>>>>> you might run the hardware diagnostics that come with most Macs.
>>>>>> This
>>>>>> would test most of the hardware components to make sure they =
pass
>>>>>> basic
>>>>>> tests of functionality and should highlight seriously defective=20=
>>>>>> and
>>>>>> broken hardware. I did not receive this disk with my most recent
>>>>>> mac,
>>>>>> but I have in the past. Worth a try if you have it.
>>>>>>
>>>>>> Keep us updated!
>>>>>>
>>>>>> -bailey
>>>>>>
>>>>>> On Aug 3, 2004, at 3:19 PM, CW Smith wrote:
>>>>>>
>>>>>>> Mac mystery of the week:
>>>>>>>
>>>>>>> My friend Rose called me a few weeks ago when she was trying to
>>>>>>> upgrade to
>>>>>>> Panther on her 600 MHz iBook. The machine bombed in the middle
>>>>>>> of the
>>>>>>> install and wouldn't (of course) boot to OSX afterward. She
>>>>>>> booted
>>>>>>> from the
>>>>>>> installer CD, and tried again to install OSX, but the machine
>>>>>>> told her
>>>>>>> OSX
>>>>>>> was already installed. I showed her how to change the startup
>>>>>>> folder
>>>>>>> to
>>>>>>> OS9, and she's at least able to use her iBook now.
>>>>>>>
>>>>>>> A couple of weeks later, she brought her iBook to me to see
>>>>>>> whether
>>>>>>> I'd have
>>>>>>> any luck. I began by removing all visible OSX system files and
>>>>>>> emptying the
>>>>>>> trash. I then tried installing Panther, with exactly the same
>>>>>>> result.
>>>>>>> I
>>>>>>> wiped OSX files again and tried installing Puma (10.1). Again,
>>>>>>> same
>>>>>>> result.
>>>>>>>
>>>>>>> I then backed up her hard drive to my iPod, wiped her drive
>>>>>>> clean, and
>>>>>>> tried
>>>>>>> installing Panther again. Nope. I wiped her drive clean =
AGAIN,
>>>>>>> then
>>>>>>> tried
>>>>>>> Puma. No way, Jos=E9.
>>>>>>>
>>>>>>> I wiped her drive once more, put her files back on from my =
iPod,
>>>>>>> and
>>>>>>> gave
>>>>>>> her iBook back to her in the same condition in which I received
>>>>>>> it:
>>>>>>> booting
>>>>>>> from OS9, with no OSX.
>>>>>>>
>>>>>>> I suggested to her that Apple had a program for dealing with
>>>>>>> defective
>>>>>>> logic
>>>>>>> boards on iBooks, and suggested that this may be the root cause
>>>>>>> of the
>>>>>>> problem. She took it to an Apple dealer in Chicago, who agreed
>>>>>>> that
>>>>>>> the
>>>>>>> logic board may be to blame. Apple, on the other hand, says=20
>>>>>>> that
>>>>>>> this
>>>>>>> is
>>>>>>> NOT indicative of a faulty logic board and has washed their=20
>>>>>>> hands
>>>>>>> of
>>>>>>> it.
>>>>>>>
>>>>>>> What would cause these installation problems? Are there other
>>>>>>> files,
>>>>>>> perhaps invisible from OS9, that are interfering with the
>>>>>>> installation
>>>>>>> process? I know her processor and memory are capable of =
Panther
>>>>>>> (I
>>>>>>> have an
>>>>>>> old Blueberry iBook that runs Panther without a hiccup), but =
I'm
>>>>>>> at a
>>>>>>> loss
>>>>>>> as to what the glitch is that's causing the installation=20
>>>>>>> crashes.
>>>>>>>
>>>>>>> Any help in this matter would be much appreciated.
>>>>>>>
>>>>>>> Peace,
>>>>>>> CW
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> Dmmug mailing list
>>>>>>> Dmmug@dmmug.org
>>>>>>> http://cialug.org/mailman/listinfo/dmmug
>>>>>>
>>>>>> _______________________________________________
>>>>>> Dmmug mailing list
>>>>>> Dmmug@dmmug.org
>>>>>> http://cialug.org/mailman/listinfo/dmmug
>>>>>
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>>>
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