[Cialug] Dumped Mediacom, feels good

Crouse crouse at usalug.net
Fri Feb 6 15:37:49 CST 2015


Dave,  one of the other guys here in the office gets IMMEDIATE attention by
a different tier support when he starts posting stuff on twitter... it's
pretty funny how fast they answer....  ;)

On Fri, Feb 6, 2015 at 11:55 AM, David Champion <dchamp1337 at gmail.com>
wrote:

> I get to deal with a lot of ISP support departments. The most frustrating
> thing I've found with Mediacom is it's impossible to get past their Tier1
> support on any issue. On the rare occasion that I've gotten a call back
> from a higher tier, they refuse to give me any recourse to contact them
> back for a follow-up, so I have to start from square one every time.
>
> -dc
>
> On Fri, Feb 6, 2015 at 11:27 AM, Todd E Thomas <todd.dsm at gmail.com> wrote:
>
> > The short answer: I hate mediacom; long answer: I haaaaaaaaate mediacom.
> >
> > Cheers all,
> >
> > TT
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> >
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