[Cialug] Email Trouble Ticket #945027

[Allen Kiddoo]

Anyone else having received mail blocked?

I use directnic as my mail server and pop it from them.
Two people recently phoned me to say mail sent to me was
bouncing. I tried to mail myself from my own gmail account.
It bounced too. So that means aol, excite, and gmail can not
be sent to me. What is this sorbs.net and where did they come
from? Any suggestions other than a trip to the post office?

Allen Kiddoo
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---------- Forwarded Message -----------
From: directNIC Trouble Ticket System <support at directnic.com>
To: adk at 52761.com
Sent: 21 Aug 2006 22:29:50 -0000
Subject: Trouble Ticket #945027 Has Been Responded To

Thank you for using the directNIC.com Trouble Ticket System. The following
response is from a qualified directNIC customer support team member:

Date: 08/21/06 05:29pm
From: whunt

Greetings,

The error you are reporting is caused by the fact that the server at
py-out-1112.google.com (64.233.166.177)  has been confirmed as a source of
SPAM on the Internet.  Accordingly they were placed on an Realtime Blacklist
(RBL) by sorbs.net.  This is beyond our control to correct, since we do not
own, nor administer the list in question.

The administrators of that server will need to consult the URL in the error
message, then make the appropriate changes to their system and apply to
sorbs.net to be removed from the list.  Until that time, you will not be able
to send e-mail to, or receive e-mail from that server.  As I said, I do
apologize for the inconvenience, but please understand that this is beyond our
ability to correct.

Please let us know if you need further assistance.

Wayne Hunt
E-mail Support Services
directNIC.com

Thank you again for using directNIC.com. We hope this response has
sufficiently answered your question. If not, you may re-open the ticket 
at the following URL:
https://secure.directnic.com/myaccount/tts/viewticket.php?id=945027

Please feel free to use the frequently asked questions page at
http://www.directnic.com/help/ to find the answer to your questions.
------- End of Forwarded Message -------


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